All apparel is subject to a Thirty (30) Day return policy from time of delivery. Merchandise must by unworn, with tickets and tags attached, and be accompanied by an invoice or packing slip to verify this product was purchased form us. Shipping charges are non-refundable. If the mistake is on our end, we will do everything within our power to make this right.
Before you return or exchange any item for any reason, you must first contact us for a Return Authorization number (RMA) and shipping instructions. A return authorization number (RMA) is required for all returns or exchanges
We highly recommend that you return your merchandise via common carrier (UPS, FedEx, etc) that will provide you a tracking number. Items sent, but not received by Alpine Trading Co., will NOT receive credit as an accepted return. Items received without a Return Authorization Number (RMA) will be refused and sent back to you.Send Returns to:
C/O MAINSPRING AMERICA, INC.
17801 Sky Park Circle
Irvine, CA 92614
Tel: (949) 752-0424
Fax: (949) 752-0464
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